Our Approach

Heaphy, Smith, Harbach & Windom LLP delivers hands-on service through a lean structure that ensures personal attention, responsiveness, and clear, candid communication. The firm offers flexible, value-driven fee arrangements and maintains a strong commitment to public-interest work.

Superior Client Service

One of the benefits of a smaller firm is the ability to give our clients frequent attention and personal investment in their matters. Our staffing structure ensures clients receive an enhanced level of personal service and direct involvement of partners.

Timeliness of Response

Clients can expect that our lawyers will pursue our work with dispatch, deliver timely responses to client inquiries, and maintain our high standard of excellence. We will provide this same level of responsiveness regardless of whether the information we develop is positive or negative, as we are committed to frequent candid communication with our clients.

Alternative Fee Structures

We can offer alternative fee arrangements in appropriate cases, including fixed fees, value billing, incentive structures, and other creative pricing models designed to maximize value for our clients.

Commitment to Public Service

Our founders’ commitment to public service did not end with our departure from the Department of Justice. To the contrary, doing substantial work in the public interest is and always will be an indispensable part of our mission as a firm.